Legal Document
cbajl Privacy Policy
This policy explains what personal data cbajl collects, why we collect it, how we use it, and the rights available to you as a cbajl user in Bangladesh.
Introduction
cbajl operates the online casino and sports betting platform accessible at cbajl.asia. We are fully committed to protecting the privacy and personal data of every user who registers, deposits, plays, or otherwise interacts with our platform. This Privacy Policy describes our practices regarding the collection, use, storage, and disclosure of personal information, and explains the rights available to you under applicable data protection principles.
This Policy applies to all personal data we collect through the cbajl website, mobile browser interface, customer support channels, and any promotional or marketing communications we send to you. By creating a cbajl account and using the platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
We may update this Policy from time to time to reflect changes in our data practices, platform features, or applicable law. The effective date at the top of this page will always reflect when the current version was last revised. We recommend that you review this page periodically to stay informed of any changes that may affect you.
Your Privacy at a Glance
Data Minimisation
cbajl collects only the personal data strictly necessary to operate your account, verify your identity, process transactions, and comply with anti-money laundering obligations. We do not collect data beyond what is required for these stated purposes.
256-bit SSL Encryption
All data transmitted between your device and cbajl's servers is protected using industry-standard 256-bit SSL encryption. Your financial and personal details are never sent over unencrypted connections.
No Sale of Personal Data
cbajl does not sell, rent, or trade your personal information to any third party for their own marketing purposes. Your data is used exclusively in the ways described in this Policy and for no other commercial purpose.
Your Right to Control
You have the right to access, correct, delete, and port your personal data. You can also object to or restrict certain types of processing. To exercise any of these rights, contact our support team at [email protected] at any time.
Cookies and Analytics
cbajl uses strictly necessary cookies to keep your session active and functional cookies to remember your preferences. We also use anonymised analytics data to improve platform performance. We do not use third-party advertising cookies without your consent.
Direct Contact with cbajl
For any privacy-related enquiry, data access request, or concern about how your information is handled, you can reach the cbajl data protection team directly by email. We aim to respond to all verified requests within 30 days.
1. Information We Collect
cbajl collects personal data through several channels and at various stages of your relationship with us. The categories of personal data we collect are set out below.
- Registration data: your full legal name, date of birth, email address, phone number, and residential address provided when you create a cbajl account.
- Identity verification (KYC) data: government-issued identity documents such as a National Identity Card or passport, and supporting documents such as utility bills or bank statements submitted to verify your identity and age.
- Financial data: deposit and withdrawal transaction records, the payment methods you use (such as bKash, Nagad, or Rocket account identifiers), and transaction amounts and timestamps.
- Gameplay and activity data: records of games played, bets placed, winnings and losses, bonus claims, session duration, and platform interaction logs used to detect fraud and support responsible gaming tools.
- Technical and device data: your IP address, browser type and version, operating system, device identifiers, screen resolution, referring URL, and pages visited within the cbajl platform, collected automatically when you access the site.
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information unless expressly required by applicable law or with your explicit consent.
2. How We Use Your Information
cbajl processes your personal data only for the specific, legitimate purposes described below. We do not use your data in ways that are incompatible with the purposes for which it was collected.
- Account management: to create and maintain your cbajl account, verify your identity and age, and provide you with access to all platform features.
- Transaction processing: to process your deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods, and to maintain accurate financial records.
- Legal compliance: to comply with anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, responsible gaming regulations, and any other applicable legal or regulatory requirements.
- Fraud prevention and security: to detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and other prohibited conduct, and to protect the integrity of the cbajl platform.
- Responsible gaming: to monitor gameplay patterns and identify users who may be displaying signs of problem gambling, to offer appropriate responsible gaming tools, and to honour self-exclusion requests.
- Marketing communications: to send you promotional offers, bonus notifications, and platform updates by email, where you have consented to receive such communications. You may withdraw your marketing consent at any time by contacting [email protected].
3. Legal Basis for Processing
cbajl processes personal data on the following legal grounds, in accordance with applicable data protection principles.
- Contractual necessity: processing your registration data, KYC information, and transaction records is necessary to provide you with access to the cbajl platform and to fulfil our obligations to you under the Terms and Conditions.
- Legal obligation: processing for AML compliance, KYC verification, and fraud reporting is required by applicable law. cbajl has no discretion to opt out of these processing activities.
- Legitimate interests: cbajl processes technical and device data, gameplay logs, and security monitoring data on the basis of its legitimate interest in maintaining a safe, fair, and fraud-free platform for all users.
- Consent: where we send marketing communications or use non-essential cookies, we do so on the basis of your freely given consent. You have the right to withdraw consent at any time without affecting the lawfulness of processing that took place before withdrawal.
4. Sharing Your Information
cbajl does not sell or rent your personal data to third parties. We may share your data with carefully selected third parties only in the circumstances described below, and only to the extent necessary for the stated purpose.
- Payment processors: transaction data is shared with payment service providers such as bKash, Nagad, Rocket, and Upay solely for the purpose of processing your deposits and withdrawals. These providers are bound by their own privacy obligations and data security standards.
- Identity verification providers: KYC data may be shared with third-party identity verification services engaged by cbajl to confirm the authenticity of documents you submit. These providers operate under strict contractual confidentiality obligations.
- Regulatory and law enforcement authorities: cbajl may be required by law to disclose certain personal data to financial intelligence units, law enforcement agencies, or other competent authorities. We will only make such disclosures where legally compelled to do so.
- Technology and service providers: cbajl uses third-party technology vendors such as cloud hosting providers and analytics platforms who process data on our behalf. All such vendors are bound by data processing agreements requiring them to protect your data and process it only on our instructions.
In the event of a business restructuring, merger, acquisition, or asset sale, your personal data may be transferred to the acquiring entity as part of the transaction. We will notify you by posting a prominent notice on the cbajl website before any such transfer takes place and before your data becomes subject to a materially different privacy policy.
5. Cookies and Tracking Technologies
cbajl uses cookies and similar tracking technologies to operate the platform, remember your preferences, and improve the overall user experience. A cookie is a small text file placed on your device when you visit our site. Cookies do not contain personally identifiable information by themselves but may be combined with other data we hold about you.
- Strictly necessary cookies: these are required for the platform to function. They enable session management, login persistence, and security features. These cookies cannot be disabled without breaking core site functionality.
- Functional cookies: these remember your language preference, responsible gaming settings, and other personalisation choices so you do not need to reset them each visit.
- Analytics cookies: cbajl uses anonymised analytics data to understand how users navigate the platform, identify performance bottlenecks, and prioritise improvements. This data does not identify you personally and is aggregated before analysis.
You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on the cbajl platform, including session persistence and preference saving. Third-party advertising cookies are not used on cbajl without your explicit consent.
6. Data Retention
cbajl retains your personal data for as long as your account remains active and for such additional period as may be required to comply with our legal obligations. Specifically, financial transaction records and KYC documentation are retained for a minimum of five years from the date of the relevant transaction or from account closure, whichever is later, in order to satisfy anti-money laundering record-keeping requirements.
Once the applicable retention period has expired and there is no longer a legal or legitimate business reason to retain your data, cbajl will securely delete or anonymise it. If you request deletion of your account before the end of the mandatory retention period, cbajl will close your account and restrict active processing of your data, but will retain the minimum data required by law until the retention period expires.
7. Your Data Rights
Subject to applicable law, you have the following rights in relation to the personal data cbajl holds about you. To exercise any of these rights, please contact us at [email protected]. We will respond to all verified requests within 30 days of receipt.
- Right of access: you have the right to request a copy of the personal data cbajl holds about you, together with information about how it is used.
- Right of rectification: if any personal data cbajl holds about you is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay.
- Right of erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent and no other legal basis exists, or where the data has been unlawfully processed.
- Right to restrict processing: you may ask cbajl to suspend processing of your data in certain circumstances, for example while the accuracy of data you have contested is being verified.
- Right to data portability: where processing is based on your consent or on contractual necessity, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
- Right to object: you have the right to object to processing based on legitimate interests, including profiling, and to object to direct marketing at any time. Where you object to direct marketing, cbajl will stop processing your data for that purpose immediately.
These rights are not absolute and may be subject to exceptions under applicable law. For example, cbajl may be unable to delete data that it is legally required to retain. We will always explain the reason if we are unable to fulfil a request.
8. Security Measures
cbajl takes the security of your personal data seriously and implements appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. These measures include 256-bit SSL encryption for all data in transit, encrypted storage of sensitive data at rest, access controls restricting data to authorised personnel only, regular security audits and vulnerability assessments, and secure isolated environments for payment processing.
While cbajl employs robust security practices, no method of transmission over the internet or method of electronic storage is completely secure. In the unlikely event of a data breach that is likely to result in a risk to your rights and freedoms, cbajl will notify you and the relevant authorities in accordance with applicable notification obligations.
9. Children and Underage Users
The cbajl platform is strictly for adults aged 21 and above. cbajl does not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from an underage user, we will immediately close the associated account, delete all personal data relating to that user, and forfeit any associated funds in accordance with our Terms and Conditions. If you believe that a minor has accessed cbajl and provided personal data, please contact us immediately at [email protected].
10. Changes to This Privacy Policy
cbajl may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable law. When we make material changes to this Policy, we will update the effective date at the top of this page and, where the changes are significant, provide additional notice to registered users by email or via an in-platform notification. Your continued use of the cbajl platform after the effective date of any update constitutes your acceptance of the revised Policy.
11. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way cbajl handles your personal data, please contact our data protection team. We handle all privacy enquiries in English and Bengali, 24 hours a day, 7 days a week.
Email: [email protected]
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